We use OpenAI’s GPT-3 technology to analyze customer feedback, allowing our customers to gain insights on how to improve their customer service and enhance customer experience. Our cutting-edge Chatdesk Trends platform leverages GPT-3 to provide industry-leading natural language processing (NLP), allowing companies to quickly and accurately identify key customer feedback trends. We also offer a wide range of services, from custom support solutions to VoC consulting and implementation. Our team of highly experienced customer support professionals are on hand to provide customers with best-in-class support, from setting up their customer service channels to providing ongoing customer feedback analysis. We also provide a range of free resources, including 24 response templates for e-commerce customer service teams and a guide to creating a Voice of the Customer (VoC) program. Our legal section offers advice on data protection, GDPR compliance, and other legal issues that may arise from customer service activities. Finally, our subscription newsletter will keep you in the loop on all the latest customer service trends and insights.
